Why Choose Us Over The Main Dealer?

You may be wondering why you should use us rather than the main dealer, here are 2 good reasons:


  • We arrange a mutually convenient time for us to come out to you at home or work within our coverage area.
  • The work is carried out from the van and most jobs are completed within 30 minutes!
  • For lost car key situations we come out to the vehicle – no need to spend extra money on towing the vehicle!
  • We offer a full 6 month guarantee on all parts and labour (terms and conditions apply).

If you were to order from the main dealer you may need to …

  • Take your V5 log book and 2 forms of ID to them just to order the key
  • Once the key arrives, (sometimes this can take up to 2 weeks) you will need to leave the car there for the day while they carry out the work.

Other Reasons To Choose Lock City …

1 Hour Response, Same Day Response … or a day to suit you!

We offer a response time to suit your needs, you may be in an emergency situation and need our 1 hour assistance, or later in the day or week may work better for non emergencies – either way, we can cater our call out to fit around your requirements, subject to availability.

Guarantee on all Parts & Labour!

We offer a 3 or 6 months guarantee, not only on the parts … but also on all labour! In the unusual event that you experience problems with any parts that we have fitted, we will return without any quibble – see our terms and conditions for further details.

FREE Call Out & Competitive Prices

As we do not have the overheads of a National company, we are able to offer you FREE call out and competitive prices. We keep a fully stocked van, so most jobs are completed on the 1st visit. However, in situations where special parts need to be ordered, most national companies will charge for the 2nd visit. We will not charge a 2nd labour rate if we need to return with a part!

Local, Independent Family Run Business

Lock City is truly a local business, based in Bristol, and covering all areas within a 25 mile radius. We cover: Bristol | Bath | Somerset | West Wiltshire & South Gloucestershire. Often people ring a local locksmith number, unaware that they are actually dealing with a national company based miles away. We are not a national company, we are genuinely local – therefore we are able to offer you local competitive prices and local knowledge!

Police Vetted Engineers

We are CRB Police Checked.

ALA Association

ala-logoWe are proud to be members of the ALA Association (Auto Locksmith Association)[hr]

Speak Directly To Your Locksmith!

When you phone us you will be speaking to the Locksmith on duty – not a large call centre. The Locksmith will give you honest and realistic timescales regarding the expected time of arrival – so you are not left out in the cold. We aim to attend an emergency situation within 1 hour, but often we are able to get there much quicker – as we are truly local!

FREE Advice

We are experts in your local area and have come across every security situation as are best able to advise you. Our Locksmith is happy to answer any questions you may have – please call us now!

Company Registration

We are registered with Companies House – Registration number 6912077

 Call Our Auto Locksmith Helpline Now For A Fast, Hassle Free Service!