Why Choose Us Over The Main Dealer?

You may be wondering why you should use us rather than the main dealer. Here are 2 good reasons:

Our Service Is Time Saving & Hassle Free!

We offer a response time to suit your needs — you may be in an emergency situation and need our 1 hour assistance, or later in the day or week may work better for non-emergencies. Either way, we can cater our call-out to fit around your requirements, subject to availability.

– We arrange a mutually convenient time to come out to you at home or work within our coverage area.

– The work is carried out from the van and most jobs are completed within 30 minutes!

– For lost car key situations we come out to the vehicle — no need to spend extra money on towing.

– We offer a full 6 month guarantee on all parts and labour (terms and conditions apply).

If You Were To Order From The Main Dealer, You May Need To…

– Take your V5 log book and 2 forms of ID to them just to order the key.

– Once the key arrives (sometimes up to 2 weeks) you will need to leave the car there for the day while they carry out the work.

No Overheads, No Hidden Fees

As we do not have the overheads of a national company, we are able to offer you FREE call-out and competitive prices. We keep a fully stocked van, so most jobs are completed on the first visit — and we will not charge a 2nd labour rate if we need to return with a special-order part.

Genuinely Local

Lock City is truly a local business, based in Bristol and covering all areas within a 25 mile radius: Bristol, Bath, Somerset, West Wiltshire and South Gloucestershire. We are not a national company — so we offer local competitive prices and local knowledge.