Testimonials From Email

Thank you to all our customers for our reviews!  Below, you will see links to our Google and Facebook reviews and here are the emails we have received directly:-


Hi, Please pass on my sincere thanks to chap who did job. He turned up as promised, did job quickly and the key works fine. I would certainly use Lock City Ltd again and recommend your services to others. Regards, Robert H


Thank you very much for a fast, reliable and friendly service. I will recommend you to anyone who has a car key issue. Kind regards Anne from Ashton (May 2017)


We have been using you for a few years now and Lock City always provides us with a great hassle free quick service. You are cost effective and always efficient in sorting us out with keys.  It’s always a pleasure dealing with the team at Lock City! We often recommend you to our customers should they require extra keys 🙂 Lisa Bonsey – Regional Administrator for Van Monster (March 2017)


Hi Abi, great service, got what I needed and very efficient, thank you. Have posted your details on the VW Forum as someone else was asking about getting a spare in Bristol Area, trust that’s OK.  Cheers, Tim Welsby, Yate


Last Monday, we very stupidly locked all our vehicle keys in our motorhome while at Baltic Wharf in Bristol.  Another company were unable to gain entry but their technician very kindly phoned your company and arranged for Barry to come out and help us out.  This was @2100 hours and Barry was there within 30 minutes and quickly gained entry for us. Please pass on our thanks to Barry for his friendly speedy service and compliment your company on the excellent service.  Thank you very much indeed. Gavin & Elaine Walkingshaw


Thank you so much for coming to help me get into my Jaguar x type this morning after my keys were locked inside and engine running. Your speed and service was impeccable and I will certainly use you again in the future. Thanks again Mark Ford, Bristol


 Just wanted to say thank you for coming out to arrange a new chip and key for my car. I was stranded in Bristol trying to get back to Cardiff and Barry who came out to sort the new key was punctual, fit around my work schedule and very quick sorting the problem. He also made sure that I was happy with everything before he left. I would recommend to anyone and am grateful it was so easy to get me on my way again. Thank you Roxy Blyth


Lock City provide an excellent and friendly service. After 20 minutes of arriving, Barry had solved my original problem and had cut and programmed a brand new key for me. Would happily recommend. Thank you. Amber, Bristol


 Many thanks for going over to Bath last night to sort out my son and his lost car keys. It was late and i very much appreciate you doing this after what was probably a long day! Many thanks, I won’t hesitate to recommend you to all my friends! Thanks, Nick Wainwright, Bath


 Thank you so much Barry for getting our new key (VW Transporter) sorted so efficiently. Excellent service we were very impressed! Thanks.  Fiona Torbey, Bristol


 Service was prompt, helpful , efficient & friendly. I received a reply to my initial email on a Sunday and Barry came out on Monday morning with a new key card. he spent an hour re-coding and ensuring everythings was in full working order, and left me with the assurance that if there were any further problems to ring and he’d come back. All’s fine! I would definately recommend Lock City.   Jo Banks, Clevedon


 I needed a spare key for my Golf – Google found me Lock City, local and there when they said they would be – twenty minutes later I had my spare key, programed and working correctly, fast, efficient, and no fuss. I passed your contact details to my local garage who were also impressed with the speed and price of the job. Thanks to Abi and Barry! Howard Freeman


 I just wanted to say thank you for the service that you provided in replacing our Peugeot keys this week.  You have a very efficient business and from the first contact I felt assured that you would sort out the problem and you did.  I expected a nightmare having contacted Peugeot direct in the first instance until I just happened upon your ad, and I am so glad I did.  I would not be able to recommend you highly enough.  Thank you very much and good luck with your future in the business. Kind regards, Nicki Field.


Barry saved the day and stopped my son from having to resort to other means of getting into his car. I went onto the internet and found Lock City and called Barry late afternoon. He told me that they were very busy but if it could wait then he would be there by 7pm. I said that it would be fine and true to his word, he called when he was on his way and met me on time. It took him about 30 minutes from start to finish. Cheaper than VW plus he came to me and checked the paperwork when he was there. Unlike VW where you have to take all the paperwork and then wait for anything up to 10 days to get your key at a higher cost…no brainer!!! I highly recommend Lock City and have told all my friends that if they ever need a locksmith speak to Barry. To top off this professional service on the Friday, he came round to the house the following Tuesday to deliver and test the new immobiliser key as it was not in his stock. Fantastic. Took all of the drama out of my 19 year old son’s crisis. Thanks again. Caroline, Winterbourne.


Barry really got me out of a tight spot! A first class service. Very efficient and informative! Ben Wright, Tetbury


 Very convenient and efficient service, visit to site saved time and a lot of bother. Would happily recommend. Thanks. Dave Fishlock Building Contractors Ltd


 I found myself in a very awkward situation on 29/6/2012 having lost a bunch of keys which included my car keys and house keys. I contacted Lock City and spoke to Barry early that morning and explained my situation to him and he promised to get there later in the afternoon to see what he could do but said that he would probably have to remove the mobiliser from my car in order to sort the car situation out which meant that I wouldn’t be able to drive it till the following Monday. To be honest obviously because he sounded very busy i really didn’t hold out much hope. Lo and behold he was true to his word and turned up later that day. He was able to get my car working that day which was brilliant we all know what it is like not to have your car when you depend on it. He was also able to remove the cylinder lock on my front door and provide me with new keys which meant i could leave the house in a secure state. I was so very grateful and Barry was so polite and informative and would not hesitate in recommending Barry and Lock City to anyone who found themselves in a similar situation. I will keep their details with me should I find myself in a similar situation again ,,, who knows lol. Thank you again for your help and assistance in this matter, Kind Regards, Sue Edwards


 I would just like to thank you profusely for helping me out of the situation I found myself in. On a Friday morning I inadvertently locked the keys of my car in the ignition of my now locked car. On Friday I contacted 2 different local locksmiths who both said they would be able to open the car for me. Both after countless tries were unable to help. So by Saturday I was at my wits end and close to just breaking a window when my daughter found your website. So at around 11am I phoned yourselves and you assured me you would be able to open the car but after the other 2 companies had let me down I was more than a little sceptical. I gave you the information you asked for and you said you would be with me on the Monday.Monday 1.15pm you arrived and the door was opened within seconds. I cant thank you enough. Yours Bill Morris, Gloucester


 Good Morning. I would just like to say thank you for your help, last night at about 5.30pm I phoned you regarding my son Aaron that had lost his car key at the uni in Bristol, within 30 minutes you were on site and got him a key cut, it was quite a stress full time for us last night and we found that you were very professional and gave us fantastic service. I would recommend you to anyone with the same problem and would always use your company again.Also all this service for less money than Vauxhall would of charged. Many thanks again, Ceri Perkins


 Barry responded to an emergency situation promptly and managed to save the day. I would definitely recommend him for the promptness of service, courtesy and quality of work. Terry Wright, Clifton, Bristol


 A big thank you to Barry who came out to me yesterday when I locked my keys in the boot of my car. I will recommend his service to anyone who finds themselves in this situation. Thanks again! Mrs Gornicki, Hanham, Bristol


 I called Lock City to open my locked B.M.W. A quick proficient service. Excellent! Ryan Mclechnie, Bristol


 Really quick & efficient. Barry saved me a lot of money when I needed a new key for my KA. Reasonable prices! Charlotte Budd, Bridgeyate, Bristol


 I called Lock City to make a new key for my van. Was very happy with the service. Mark Moore, Bristol


 You made me a new set of car keys this afternoon in Chippenham. My partner told me that he found you just by googling “Ford lost key Chippenham” – so it wasn’t a recommendation. However, I would certainly recommend your service to anyone else in my predicament. I lost my only set of Mondeo keys and thought I would have to have ask the RAC to transport my car to a Ford dealer. Thankfully, my partner told me to call you instead. You were responsive, fast and efficient and you really know your stuff. Your roadside replacement saved me a lot of time and hassle and I’m grateful. Valda Redfern


Testimonials From Our Property Customers:

Lock City always keep their promise “I will be there within the hour”, means within the hour. You cannot put a value on reliability. Steve Smith of Bristol Audi

Never used Lock City before, just looked through the yellow pages and liked their advert, eg no call out fee and can be there within the hour, which was most important, as couldn’t lock door. There response time was superb, and part ordered and fitted within 24 hours. I am a landlady of many properties, and wouldn’t hesitate to use again and of course would recommend to others. A Russell – Gloucestershire

The lock on our front door was sticking. Lock City responded very quickly and ascertained the problem and fixed it very cost effectively. Mr & Mrs Lewis, Doynton, Bristol

Barry turned up quickly and provided an excellent service and was polite and pleasant. I have already recommended your company and will do so in the future. Mrs C Budd, Warmley, Bristol

Barry quickly came when I got locked out of my home and gained access efficently and without damage. Would recommend! Laura G, Bristol

Lock City called to one of our properties in Patchway, Bristol to change a broken lock which would not secure. Barry arrived within the hour of contacting them. The service was first rate; friendly, clean, fast and competetively priced. I would have no problem in recomending them. If there was a Lock City in South Wales we’d use them there too. Matt Haines of Kennson Property

On behalf of Hazelvine, we have always had excellent service from Lock City, and they come highly recommended by us. Jenny Horner, on behalf of Hazelvine

Many thanks to Barry for coming out to fit safety window locks to all of my upstairs windows. I now have peace of mind that my children are safe. You carried out the work promptly and I am very pleased with your work. I will recommend you to my friends. Natalie, Bridgeyate

Whenever I have used the service, I have had a prompt professional response and have felt confident about the work. Well done! C. Joseph, NHS Trust

I have used Lock City on many occasions when our clients have had a need for a locksmith to respond quickly. On each occasion, they have responded within the hour. What an excellent service they provide. Rose Martin GPS Wales Ltd

An excellent service from Barry at Lock City when we were doing a house repossession for a client. No keys were available but four locks were changed with great efficiency and everything that was required was on the van. Would not hesitate to use this company again. Nick Crocker of KCC Security Services Ltd

An excellent, helpful service! Beaufort Properties, Gloucestershire

Barry provided a prompt & professional service. Gained entry to my house within minutes and without damage. Highly recommended! Marcus K, Southville, Bristol

Call Now on 0800 511 8099 or email for friendly advice at info@lockcity.co.uk